Privacy
What we record
- Visits: the time, the page, your IP address and the site that linked here. Kept 30 days, then deleted.
- The robot check: when you run a check or sign up for alerts, your IP address and the time, to limit each network to 20 checks, 5 sign-ups, 10 packet checkouts and 5 admin sign-in requests an hour. Kept 1 day, then deleted. The forms use Cloudflare Turnstile, which Cloudflare runs under its own privacy policy.
- Window alerts: your e-mail address and the township you chose, and which alerts were sent to it. Not confirmed within 7 days: deleted. Unsubscribing (a link in every e-mail) deletes the address and that record.
- Checks: for each check, the township and the kind of result (for example “higher than similar homes”). Not the address and not your IP.
- Administrators: for the people who run AppealScout only, their e-mail address with each sign-in link (15 minutes) and each sign-in (7 days), deleted when it ends.
- Appeal packets: the property’s PIN and address and the county’s figures in the packet, the price and Stripe’s payment reference. No names, no card details and no e-mail address: Stripe takes the payment, and we send the packet’s link once to the e-mail you give Stripe without keeping it. Not paid within 1 day: deleted. Paid: kept 730 days so the link keeps working, then deleted.
What we do not record
The address you type is sent to Cook County’s open data service to look up the parcel, and is not stored by us. We never ask the county for owner names and never show them. The site keeps its own copy of the county’s public parcel data (addresses, assessed values, building details, tax rates), refreshed nightly, never with owner names. No accounts, no names, no advertising trackers. We never use your e-mail address for anything but the alerts you asked for.
Who handles it
The site runs on Cloudflare, which stores the records above. E-mails are sent through Resend. Payments are made on Stripe’s own page, under Stripe’s privacy policy. Questions: privacy@appealscout.app.